FAQs
Assistance Animals on campus
³ÉÈËÊÓÆµ has recently (March 2025) reviewed its policy on animals on campus. Trained Assistance Dogs accompanying a student to University will be allowed into University buildings and facilities, including Halls of Residences, in compliance with the law.
Unregistered therapy / emotional support animals will not be permitted to join students at University, or be housed in University accommodation however students should discuss alternative strategies with our Mental Health Advisers. Students with Assistance Dogs should contact the Wellbeing and Inclusivity Service in the first instance to discuss procedures and answer any questions you may have.
Can support be arranged before I arrive?
Ideally, yes. We encourage prospective students to contact us to discuss their requirements. We write to all students who include disability-related information on the application form and provide information on funding and the support we can provide. Where necessary, we can guide students through the admissions process and help them apply for as well as liaise with their department, and other sources of support.
In the summer, we ask prospective students to complete an online registration form for the Wellbeing and Inclusivity Service and provide us with documentary evidence. For information on how we share disability-related information, please see our confidentiality policy. Once we have received this information, we will draft a Personal Learning Support Plan.
Ideally, we will be able to do this in time for your first week of lectures, but this will depend on how soon we receive the information from you, or the Assessment Centre if you have had a study needs assessment for Disabled Students’ Allowances () The main thing is for you to keep in touch with us – this way, we can ensure your support is in place as soon as possible.
Clearing
If you are considering coming to ³ÉÈËÊÓÆµ through Clearing, you should make your circumstances known in the first instance to the Clearing Helpline or to the admissions tutor in the department, and then contact the Wellbeing and Inclusivity Service or phone 01248 382032 to discuss your needs in detail.
Confidentiality
Entering information about disability, including relevant medical condition, specific learning difference or mental health difficulty, on your application form enables us to begin to discuss any study support needs you may have at an early stage. These discussions are in confidence and information will only be shared on a ‘need to know’ basis within the Institution, when appropriate, and with your permission. See Confidentiality.
Supporting Information (previously termed Documentary Evidence)
What supporting information do I need to provide?
You do not need a formal diagnosis in order to receive disability support, but we do ask for some supporting information when you register with the Wellbeing and Inclusivity Service. This is to help us to understand your needs, so that we can apply the reasonable adjustments most relevant to your situation. This supporting information could include:
- a letter from your GP, hospital consultant or psychologist, or another medical or mental health professional
- diagnostic reports from professionals such as an educational psychologist or psychiatrist
- A letter confirming you are on the waiting list for an autism assessment
- a Study Needs Assessment Report, produced in connection with Disabled Students’ Allowance (). See here for .
- an (relevant in England only)
- a
- Form 8, JCQ Certificate, or similar access arrangements document from school / college.
- Confirmation that you have been referred for an SpLD / ADHD diagnostic assessment
You can provide information about your disability by attaching it to our , or by emailing it to: DisabilityService@bangor.ac.uk
If you feel you have a disability, but don’t yet have the type of supporting information mentioned above, you are still encouraged to register with our service so that we can offer further advice.
If you have other supporting information, such as a hospital discharge letter, patient summary printout etc. please attach this to your registration, and an Adviser will contact you if further information is needed.
The University accepts supporting evidence in either Welsh or English. If your supporting evidence is not written in English or Welsh, the University may require an accredited professional translation before it can consider the evidence. Please provide us with the supporting evidence you currently have, and we will advise on whether further information is needed.
Disabled Students Allowance (for UK Students)
Supporting evidence for a DSA application must meet strict criteria; while the documents listed above are sufficient for adjustments at ³ÉÈËÊÓÆµ, not all will be sufficient for the DSA.
Exams
I had extra time in exams at school/college. Am I entitled to extra time at University?
You may be. You need to register with the Wellbeing and Inclusivity Service, provide us with documentary evidence and have a Personal Learning Support Plan. Do this as soon as possible.
My PLSP gives me 25% extra time in exams yet some of my in-class exams had the extra time factored in for all students. Is this fair?
Where assessments are designed to provide all students with sufficient time to demonstrate a module’s learning outcomes, enabling all students to demonstrate their knowledge or competence to their fullest extent, then this is considered to be good inclusive practice. Often it is possible to include additional time (e.g. 25% extra time) for all students in on-line and in-class assessments. It removes the stigma of separating those students requiring adjustments in class and the need for separate rooms or for additional timetabling arrangements.
Students who have 25% extra time for exams as a reasonable adjustment in their PLSPs may feel that they could be disadvantaged as non-disabled students will have more time available, say, to write more and have time to review their work. However, a well-designed assessment should give all students sufficient time to answer questions fully and review their work. ‘Writing more’ will not necessarily meet the learning outcomes of the assessment and there is research that demonstrates that this form of inclusive assessment does not afford an advantage to non-disabled students.
References
Ofiesh, N., Mather, N. & Russell, A. (2005). Using speeded cognitive, reading, and academic measures to determine the need for extended test time among university students with learning disabilities. Journal of Psychoeducational Assessment, 23, 35–52.
Duncan, H. & Purcell, C. (2019) Consensus or contradiction? A review of the current research into the impact of granting extra time in exams to students with specific learning difficulties (SpLD),Journal of Further and Higher Education, DOI:
Funding
What are Disabled Students’ Allowances (DSAs)?
DSAs are non means tested grants available to cover some of the extra costs students may have because of a mental health condition; specific learning difference, such as dyslexia, dyspraxia or ADHD; long-term illness; or any other impairment. For further information, including eligibility
What if I am not eligible for Disabled Students’ Allowances?
There is still support available so arrange to see an Adviser to discuss this. For example, you may be able to loan equipment. The University has a small fund to pay for additional disability support costs for those students who are not eligible for UK Disabled Students’ Allowances. To apply, you will need to see an Adviser, provide evidence of disability and undergo a study needs assessment, which may involve your School.
Halls accommodation
Is student accommodation accessible?
Several en-suite rooms in Halls have been designed for wheelchair access, with kitchens containing low level cookers, work surfaces and sinks. Ramps, wheelchair lifts accessible toilet and shower facilities and internet access have been installed in a variety of halls to give students a variety of choice. A number of rooms at different sites are equipped with visual alarm systems and vibrating pagers for students who are deaf or hard of hearing.
You can find out more about our adapted rooms on our accommodation website.
Leaving buildings in an emergency
I am unable to walk up or down stairs. What happens in an emergency when I am unable to use a lift?
Safe refuge areas have been identified in all key buildings. These areas are designed to provide people with a safe place in which to await assistance from the Fire Service, whilst remaining in communication with University personnel. Where necessary, our Health & Safety Adviser will draw up an individual Personal Emergency Escape Plan (PEEP) with students.
Marking considerations (Yellow Slip)
³ÉÈËÊÓÆµ students with a Specific Learning Difference (SpLD), who are registered with the Wellbeing and Inclusivity Service and have a Personal Learning Support Plan in place, are offered the reasonable adjustment of a yellow slip.
The yellow slip means that coursework and examinations will be marked according to content and ideas, and marks will not be deducted for spelling and structure, unless these form part of the marking criteria / learning outcomes.
For electronic submissions there is an electronic version of the yellow slip that you can copy and paste onto your front cover / submission documents.
To access the electronic yellow slip:
- Go to your page.
- Right click on the yellow slip image.
- Right click on the copy image.
- Paste image into a word document.
- Alternatively, the image can be dragged from the PLSP page straight into a word document.
Parking
I have a Blue Badge but how do I access car parks with barriers?
You will require a parking permit and / or a fob. Blue Badge holders are able to park in Blue Badge bays at any of the University car parks and can apply for a parking permit free of charge as an adjustment within your Personal Learning Support Plan.
Email the Disability Advisers or phone 01248 382032.
Please note – when parking in a Blue Badge bay you must always display an up-to-date Blue Badge.
I don’t have a Blue Badge but I have mobility difficulties, where am I able to park?
Only Blue Badge holders are allowed to park in Blue Badge bays. If you are not a Blue Badge holder, but have mobility difficulties, you can apply for a Student Parking Permit which will enable you to park at any of the University car parks as an adjustment within your Personal Learning Support Plan. You will need to supply relevant medical evidence and pay the usual charge for a parking permit. Email the Disability Advisers or phone 01248 382032.
Please note – issue of a permit does not guarantee that a parking space will be available; the demand for parking spaces at some times can exceed the available spaces.
Sharing information with my Placement Provider
Whilst some students may be happy to share disability-related information with the University, they may be reluctant for the information to be shared with their placement provider. You can talk through the sensitive issues that sharing such information raises with your Academic School’s Disability Tutor or with a Wellbeing and Inclusivity Service Adviser. Not all information may be relevant to the placement and only certain members of staff at the placement may need to be passed information on a need-to-know basis. You should also think about what adjustments you can reasonably ask to be made bearing in mind that the placement provider would be unable to offer any support unless aware of your situation. Students have found it helpful to share a copy of their Personal Learning Support Plan (PLSP) – a Wellbeing and Inclusivity Service Adviser can help you with this.
At times, dependent upon the nature of the placement, there may be disability-related implications that require discussion (for example, when working with children or other vulnerable groups, or with chemicals or dangerous equipment). In such circumstances a full risk assessment would need to be carried out, giving consideration to reasonable adjustments. Speak to your academic school’s Disability Tutor or one of the Wellbeing and Inclusivity Service Advisers should this apply to you.
The physical environment at ³ÉÈËÊÓÆµ
The University is set within the small city of ³ÉÈËÊÓÆµ, in an area of outstanding natural beauty in the foothills of Snowdonia, which means that it is a hilly environment. However, it is also a small and friendly campus so your accommodation will be relatively close to University buildings, and shopping and leisure facilities are nearby. This still may present barriers to people with mobility difficulties and some of our older buildings may also be difficult to access. If you do experience difficulty with mobility, we would advise you come and visit the university to assess the practicalities yourself. Wherever possible, reasonable adjustments are made to meet particular requirements. We are always pleased to meet prospective students, at Open Days, or at another convenient time. Just contact one of our Disability Advisers and we will be happy to meet you and make arrangements to show you around.
Visual Difficulties
What support is available to me?
If you have a diagnosis of Visual Difficulties (also known as Irlen Syndrome / Scotopic Sensitivity / Visual Stress) then you are entitled to use your overlays in exams, just as students who have prescription glasses must be allowed to use them. However, such use of overlays should not be seen as an adjustment for a disability, and students should not be given extra time in exams on the basis of this need.
We recommend you speak to one of our Disability Advisers to look at strategies available to you.
Where additional examination arrangements are requested, such as extra time or the use of a computer, you will be required to provide further evidence for these arrangements from a qualified specialist. You could also be referred for or asked to produce a full diagnostic assessment for a Specific Learning Difference (Guidelines from SASC SpLD Assessment Standards Committee, p.26, June 2018).
Updated 08/07/2026